Shipping policy

Shipping Policy

All of our products are handmade with care. Because each item takes time to create and prepare, processing or delivery may occasionally take a little longer than expected.

Shipping Time

Most orders are delivered within 8–15 business days after they have been processed and shipped.

Please note that delivery times are estimates and may be affected by:

• High order volume

• The time required to make your product

• Customs processing

• Carrier delays

• Holidays or unexpected circumstances

Order Processing

Once your order is placed, we begin preparing your item. You will receive a shipping confirmation email with tracking information once your order has been shipped.

Tracking updates may take a few days to appear after the package is handed over to the shipping carrier.

Delayed Orders

Since our products are handmade, occasional delays may happen. We appreciate your patience and understanding while we make and prepare your order.

If your order has not arrived within the expected delivery period, please contact us and include your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing a complete and correct shipping address. Please contact us as soon as possible if you notice an error in your shipping information.

We cannot guarantee that the address can be changed after an order has been processed or shipped.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us with your order number and any relevant photos. We will review the situation and help find the best possible solution.